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Frequently asked questions |
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Welcome to the disk2go® support pages. We have configured our pages to allow us to quickly and
professionally respond to your queries. To enable us to quickly and effectively answer respond to
your queries, we request you to first refer to the
Frequently Asked Questions (FAQ) section.
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If you still have an unanswered question after consulting the FAQ, we request that you submit your
query using the Request for Technical Support form.
It normally should not take you longer than five minutes to fill out this form, and it ensures that
we have all relevant information for answering your question. Our technical support is limited to
answering questions directly related to products in the disk2go® product line, and it is thus free
of charge.
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Defective products and repairs |
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If you believe that your disk2go® product is defective, we also request that you fill in a
Request for Technical Support form. After we
have conducted tests, you will receive further instructions from us.
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You can download the most recent versions of drivers and additional software for your disk2go®
products in the Drivers and software section.
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